House Rules and Terms and Conditions of Apartments EFDE GmbH
By making your reservation, you have already agreed to our house rules and terms and conditions. Please note that by doing so, you are also agreeing to be held liable for any damage or loss of property caused by you. We ask that you once again take note of and comply with these rules.
1. Check-in:
Check-in begins at 3:00 p.m.
You will find the keys in the designated key boxes. Detailed instructions will be sent to you via email.
Please take care of the apartment key and don’t forget to take it with you when you leave the apartment.
In addition, we charge a deposit of €100 per apartment key. You will, of course, receive this back after returning the key. If the key is lost, you must call a locksmith. Please note that the fee for this service can be high—especially on weekends or at night—exceeding €200! We will charge you for any unreported damage, such as missing inventory, that we discover during an inspection during or immediately after your stay, and we reserve the right to file a police report for property damage or theft.
2. Check-out:
Please vacate the accommodation by 11:00 a.m. at the latest . If you check out later, you will be charged for an additional night. Please follow the trash disposal instructions provided earlier. Make sure that the kitchen, bedrooms, and bathroom are left tidy. Close the windows; in summer, please lower the shutters; set all heaters to 1. Check that all electronic devices except the refrigerator are turned off (switched off, not unplugged). Leave the room keys on the table and lock the door.
3. Noise Disturbance & Quiet Hours:
Please avoid excessive noise during quiet hoursfrom 10:00 p.m. to 6:00 a.m., as well as all day on Saturdays and Sundays. This applies both inside buildings and in outdoor areas, as you are required to comply with the legal quiet hours. According to § 117 OWiG (German Administrative Offenses Act) –Unlawful Noise: It is an administrative offense for anyone to cause noise without just cause, or to an extent that is unlawful or avoidable under the circumstances, if such noise is likely to significantly disturb the general public or the neighborhood or to harm the health of another person.
4. Parking:
Parking is permitted only in designated public parking spaces. Parking in the driveways of the respective properties, in front of private garages, or in neighbors’ private parking spaces is prohibited. We assume no liability for any parking tickets or towing of your vehicle.
5. Stairwell/courtyard, basement, and other common areas:
The stairwell, courtyard, and basementare sharedby all guests. Please make sure to keep these areas clean and tidy at all times. Washing and drying your laundry is permitted only in the designated laundry rooms in the basement. Please use the appliances properly in accordance with the instructions for use.
6. No Smoking:
Smoking is strictly prohibited throughout the entire building. If you violate this rule, we will charge you a fee of €250 per apartment to cover the cost of special cleaning. You are welcome to smoke on the balcony, in the courtyard, in the garden, or in front of the building. However, please do not discard your cigarette butts on the ground; instead, dispose of them properly in an ashtray.
7. Room/Apartment Rules:
Inventory: The furniture and appliances are in good working order. The appliances have been checked and found to be in working condition. There are no issues to report. However, if you do notice anything, please notify us via email immediately upon your arrival. We will charge you for any damage caused by you after you move out. Washing & Drying: Washing machines and dryers are located in the basement. Please do not leave any valuables in the premises. We expressly assume no liability for the loss of valuables of any kind. Devices such as Wi-Fi and televisions must not be reprogrammed. All electrical appliances provided to you must be used properly in accordance with the instructions for use. If improper use of the electrical appliances results in an unnecessary fire department response, you will be responsible for the costs yourself. Pets of any kind are strictly prohibited. In the event of a violation, we will issue you a damage invoice for special cleaning in the amount of €500 per apartment.
8. Cleaning:
You will, of course, receive a clean accommodation. We strive to make your stay as pleasant as possible and offer a biweekly or bi-monthly cleaning service upon request for a fee of €150.
After a stay longer than 8 weeks, a final cleaning fee of €150 will be charged. If the rented rooms become soiled within a shorter period, we will charge you a special cleaning fee of €250. In the event of damage to the furnishings, floors, or walls, we will bill you for the damages.
9. Trash disposal:
Please do not leave food or used pots and pans lying around. Dispose of your trash and cardboard regularly in the designated trash bins behind the house, and leave the apartment as clean as you found it.
10. Reporting damage and filing complaints:
If you encounter any problems, have any complaints, or discover damaged property, please notify us immediately by email, in person at our office, or by phone. We will do our best to resolve your issue professionally and as quickly as possible.
11. Office and Information:
Office hours are Monday through Thursday from 8:00 a.m. to 4:00 p.m.; on Friday, the office is open until 1:00 p.m.
The office is closed on weekends and holidays. We do not offer an emergency service.
12. Violation of the House Rules:
In the event of a violation of the House Rulesand the Terms and Conditions, EFDE GmbH is entitled to terminate the accommodation agreement with immediate effect and to charge for any damages as well as any outstanding rent in accordance with the booking confirmation.
House Rules and Terms and Conditions of Apartments EFDE GmbH
1. Check-in:
Check-in begins at 3:00 p.m.
You will find the keys in the designated key boxes. Detailed instructions will be sent to you via email.
Please take care of the apartment key and don’t forget to take it with you when you leave the apartment.
In addition, we charge a deposit of €100 per apartment key. You will, of course, receive this back after returning the key. If the key is lost, you must call a locksmith. Please note that the fee for this service can be high—especially on weekends or at night—exceeding €200! We will charge you for any unreported damage, such as missing inventory, that we discover during an inspection during or immediately after your stay, and we reserve the right to file a police report for property damage or theft.
2. Check-out:
Please vacate the accommodation by 11:00 a.m. at the latest . If you check out later, you will be charged for an additional night. Please follow the trash disposal instructions provided earlier. Make sure that the kitchen, bedrooms, and bathroom are left tidy. Close the windows; in summer, please lower the shutters; set all heaters to 1. Check that all electronic devices except the refrigerator are turned off (switched off, not unplugged). Leave the room keys on the table and lock the door.
3. Noise Disturbance & Quiet Hours:
Please avoid excessive noise during quiet hoursfrom 10:00 p.m. to 6:00 a.m., as well as all day on Saturdays and Sundays. This applies both inside buildings and in outdoor areas, as you are required to comply with the legal quiet hours. According to § 117 OWiG (German Administrative Offenses Act) –Unlawful Noise: It is an administrative offense for anyone to cause noise without just cause, or to an extent that is unlawful or avoidable under the circumstances, if such noise is likely to significantly disturb the general public or the neighborhood or to harm the health of another person.
4. Parking:
Parking is permitted only in designated public parking spaces. Parking in the driveways of the respective properties, in front of private garages, or in neighbors’ private parking spaces is prohibited. We assume no liability for any parking tickets or towing of your vehicle.
5. Stairwell/courtyard, basement, and other common areas:
The stairwell, courtyard, and basementare sharedby all guests. Please make sure to keep these areas clean and tidy at all times. Washing and drying your laundry is permitted only in the designated laundry rooms in the basement. Please use the appliances properly in accordance with the instructions for use.
6. No Smoking:
Smoking is strictly prohibited throughout the entire building. If you violate this rule, we will charge you a fee of €250 per apartment to cover the cost of special cleaning. You are welcome to smoke on the balcony, in the courtyard, in the garden, or in front of the building. However, please do not discard your cigarette butts on the ground; instead, dispose of them properly in an ashtray.
7. Room/Apartment Rules:
Inventory: The furniture and appliances are in good working order. The appliances have been checked and found to be in working condition. There are no issues to report. However, if you do notice anything, please notify us via email immediately upon your arrival. We will charge you for any damage caused by you after you move out. Washing & Drying: Washing machines and dryers are located in the basement. Please do not leave any valuables in the premises. We expressly assume no liability for the loss of valuables of any kind. Devices such as Wi-Fi and televisions must not be reprogrammed. All electrical appliances provided to you must be used properly in accordance with the instructions for use. If improper use of the electrical appliances results in an unnecessary fire department response, you will be responsible for the costs yourself. Pets of any kind are strictly prohibited. In the event of a violation, we will issue you a damage invoice for special cleaning in the amount of €500 per apartment.
8. Cleaning:
You will, of course, receive a clean accommodation. We strive to make your stay as pleasant as possible and offer a biweekly or bi-monthly cleaning service upon request for a fee of €150.
After a stay longer than 8 weeks, a final cleaning fee of €150 will be charged. If the rented rooms become soiled within a shorter period, we will charge you a special cleaning fee of €250. In the event of damage to the furnishings, floors, or walls, we will bill you for the damages.
9. Trash disposal:
Please do not leave food or used pots and pans lying around. Dispose of your trash and cardboard regularly in the designated trash bins behind the house, and leave the apartment as clean as you found it.
10. Reporting damage and filing complaints:
If you encounter any problems, have any complaints, or discover damaged property, please notify us immediately by email, in person at our office, or by phone. We will do our best to resolve your issue professionally and as quickly as possible.
11. Office and Information:
Office hours are Monday through Thursday from 8:00 a.m. to 4:00 p.m.; on Friday, the office is open until 1:00 p.m.
The office is closed on weekends and holidays. We do not offer an emergency service.
12. Violation of the House Rules:
In the event of a violation of the House Rulesand the Terms and Conditions, EFDE GmbH is entitled to terminate the accommodation agreement with immediate effect and to charge for any damages as well as any outstanding rent in accordance with the booking confirmation.